Responsibility – Behind the Wheel
Q. Our company received a complaint about one of our best service technicians and his aggressive driving a few weeks ago. In the past we simply reviewed the details with the driver and manager, but then just moved past the complaint and went on our way with business as usual.
With the New Year just beginning, I would like to change the way we handle this type of situation. Do you have some recommendations for aggressive drivers?
A. Thank you for the question….and congratulations on making the move to develop better driving habits for this person, as well as others in the company.
As always, we certainly encourage people to take responsibility when driving; responsibility for themselves, any passengers and for everyone else on the road. Being a responsible driver is an obligation…not a choice.
We believe that if you manage your emotions and your schedule before you get behind the wheel, you will be a far safer driver throughout your trip. A few simple suggestions to reduce the causes of most aggressive driving situations include:
- If you are already upset, don’t get behind the wheel. Get your emotions under control before you turn the key.
- Don’t drive when you are too tired, this can make you irritable and impatient.
- Plan your route, plan your time. Be sure you have plenty of time to get to your destination.
- And possibly the most important suggestion to consider…Call ahead if you are running late. Do not try to make up the time when you are on the road.
These four suggestions will help your drivers reduce stress which leads to frustration behind the wheel and provide themselves and others a better and safer driving experience.
Good Luck to you and your company in 2017.
January 26, 2017 | Posted in: Ask The Experts
This question was answered by: Ben LangleyDisclaimer
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